What is Multi-Factor Authentication (MFA)?
Multi-Factor Authentication (MFA) is a security measure that requires users to verify their identity through two or more factors before accessing an account or system. These factors typically include:
1. Something you know – Your password.
2. Something you have – A device, such as your phone or a security token.
3. Something you are – Biometric verification, such as a fingerprint or facial recognition.
MFA ensures that even if one factor (e.g., your password) is compromised, your account remains protected.
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Why is MFA Important?
MFA provides enhanced protection for your account and sensitive information by significantly reducing the risk of unauthorized access. Key benefits include:
• Increased Security: Adds a second layer of protection beyond passwords.
• Reduced Risk of Phishing: Even if someone steals your password, they can’t access your account without the second factor.
• Compliance with Best Practices: Meets modern cybersecurity standards for protecting sensitive data.
• Flexibility: Supports a variety of authentication methods, making it convenient and accessible.
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How Does MFA Work?
When MFA is enabled, logging into an account involves two steps:
1. Enter your username and password as usual.
2. Complete the second authentication step using one of the following methods:
3. A one-time code sent via SMS or email.
4. A notification from an authentication app, such as Microsoft Authenticator.
Once authenticated, you’ll gain access to your account.
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Authentication Methods Supported at Lincoln University:
• Authenticator Apps – Recommended for quick and secure access. We recommend using the Microsoft Authenticator app.
• Email Codes – A one-time code sent to your personal email address.
• Security Keys – Physical devices used for authentication (e.g., YubiKey).
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How to configure Multi-Factor Authentication?
If you do not receive an email to register for Microsoft MFA, sign into https://portal.office.com and then follow the simple instructions found here (if you are already signed into your Microsoft account, you'll need to sign out and log back in).
If you need additional instructions, they can be found in the video below:
MFA is typically required when logging in from a new device or after a period of inactivity. Trusted devices may not require MFA for subsequent logins.
Contact the IT Help Desk immediately. We’ll help you regain access to your account and set up a new authentication method.
Yes, MFA works across most devices, including phones, tablets, and computers.
Microsoft multi-factor authentication allows users to verify authentication using three methods: the Microsoft Authenticator App (default method), SMS text messaging, or an audio phone call.
Users without a smartphone should follow the instructions in the video above, but instead of selecting "Authenticator App" they should select "phone." Users will then be prompted to choose if they want to receive an authentication code via text message or a phone call. Follow the prompts provided by Microsoft to complete the enrollment processes.
If you do not own a smartphone, or plan to be in a part of the world where you will not have Internet access and are therefore unable to use Microsoft Authenticator, a physical token may be utilized.
MFA works on iPhone and Mac devices without issue if the device is up to date. If you are experiencing issues accessing your email on these devices, while using the included mail application, this means you either need to update the device, or re-add your mail account to the application. At this time, the only mail client we support fully is Outlook. However, we have had no issues with current mail clients provided by Apple, as they support modern authentication.
You can update your authentication methods by going to https://mysignins.microsoft.com/security-info.
If you have questions or need assistance setting up MFA, contact the OIT Support Team at support@lincoln.edu or call 484-365-HELP (4357).
